Privacy Policy
Welcome to Dhruvgems. We value your privacy and want to be transparent about the information we collect and how we use it. Here’s everything you need to know in simple terms.
What Information We Collect
When you visit our site or make a purchase, we may collect the following information:
- Personal Information: This includes your name, email address, shipping address, and payment details. We need this to process your orders and keep you updated.
- Usage Data: This is information about how you use our website, like the pages you visit and the links you click. It helps us improve your shopping experience.
- Cookies: These are small files stored on your device that help us remember your preferences and enhance your browsing experience.
How We Use Your Information
We use your information in the following ways:
- To Process Orders: We need your details to process payments and deliver your purchases.
- To Improve Our Services: Understanding how you use our site helps us make it better.
- To Communicate With You: We send updates about your orders and occasional promotional emails. You can opt out of marketing emails anytime.
- For Security: We use your information to protect against fraud and keep our website safe.
Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share it with:
- Service Providers: These are third parties who help us run our business, like payment processors and shipping companies. They only use your information to provide their services to us.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
Your Choices
You have control over your information:
- Access and Update: You can access and update your personal details through your account settings.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in any email we send.
- Cookies: You can manage your cookie preferences through your browser settings.
Security
We take the security of your information seriously. We use various measures to protect your data from unauthorized access, but no system is completely foolproof. Rest assured, we are always working to improve our security practices.
Changes to This Policy
We may update this privacy policy from time to time. If we make significant changes, we’ll let you know through our website or by email.